The weekly list of free educational events and resources for the association community…
Association Brain Food is taking off next Friday, March 29 because I’ll be away all week helping my elderly parents. The next edition will go live on Friday, April 5.
AMS/CRM community. 501Works and PerByte are hosting Ven-Con on Wednesday, April 17 in Alexandria VA for AMS/CRM consultants and vendors. Per 501Works, “even though many of us compete with each other, we all have a vested stake in improving the association technology landscape and helping associations get the most value out of their technology investments.” The goal is to collectively work together to improve our industry. Love it, class act.
Program evaluations. TopClass LMS recaps a Learning Business Summit session from learner survey expert Will Thalheimer. In short, you’re doing them wrong. Their post explains why most learner surveys aren’t producing the results you need and how to fix them.
Member recruitment. To attract young members, you must recruit in ways that make sense to them. Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback.
Serendipity mindset. Lots of wisdom here in this strategy+business interview with Christian Busch, author of The Serendipity Mindset, about practices and cultural mindsets that help teams develop smart luck, spot and act on unexpected and fortuitous connections (serendipity), use unpredictability to their advantage and make the best of bad situations.
Mobile engagement. Mark Wallach of Engagement Mobile Strategies dives into the SEO, mobile responsive design and digital accessibility elements that should be part of every association’s mobile engagement strategy—even if you don’t have a mobile app.
Event trends. Event attendees expect your association to use AI, data analytics and other tools to enhance their event experience. eShow looks at five event trends for 2024 and describes how technology can help you stay on top of them.
Two on trust. In her Association Chat podcast episode, A Hot Take on Trust: Do They Trust Your Association?, KiKi L’Italien discusses multiple scenarios where trust is on the line. The impact of AI on trust is one of her topics and also the focus of Kevin Kelly’s post on the “trust flip.” He says the new default for trust is “check first and trust later,” a flip on the old “trust but verify.”
Association boards. Jeff De Cagna explains why the duty of foresight is essential for boards along with their other fiduciary duties. He relays an interesting story about Blackberry that association boards would be wise to heed.
The case for marketing. Why in tough times is marketing always the team who feels the squeeze first? It makes no sense. If that’s where you are, Jarrett Way of Mighty Citizen suggests three strategies for selling the value of marketing to your organization’s leadership.
RFPs. RFPs are the worst, says Heather Yandow at Nonprofit.ist. I’ve heard many consultants repeat that in real life and in the ASAE Collaborate forum. She suggests better ways for associations to find the right consultant.
Quick hits
My mother’s dog: lessons in love, courtesy of dementia and a Cavalier King Charles. | by Johanna Polus <beautiful!>
Twitter can be awful—but also glorious. The choice is yours. | by Angel Eduardo, Newsweek
Hold on, I just have to upload Association Brain Food and then I can join you for a dip. Ah, life is good working here by the sea and sand of Brazil. Ready for a caipirinha? (in my dreams)
You never grow old at the table
Working too many years in the restaurant industry took the fun out of St. Patrick’s Day—along with other heinous hospitality holidays like Valentine’s Day, Mother’s Day brunch and New Year’s Eve. But I do enjoy getting my Irish on in the kitchen. On Sunday, I made shepherd’s pie for our three generations. You can never go wrong with ground lamb and mashed potatoes. My recipe is adapted from The Irish Pub Cookbook by Margaret Johnson, which is only $1.99 for the Kindle version right now.
On the side, greens, of course! Sautéed chard from the garden with bacon, onion, red bell pepper, garlic, dried cranberries and s/p.
I tried a new recipe from Bobby Flay, crispy skin black sea bass with avocado, tomatillo and fennel relish, a keeper. I went heavy on the ingredients, so we enjoyed the leftover relish/salsa with tortilla chips over the weekend. On the side, the usual roasted broccoli with red onion, garlic powder, New Mexican ground chile and s/p.
Any excuse to make cheesy grits. When black drum appeared last week in our seafood share, I had to make blackened black drum with cheesy grits. The ingredients in my blackened spice mix are smoked paprika, oregano, onion powder, garlic powder, ground ancho chile, cayenne, black pepper, and salt.
If you’d like to subscribe, please complete the form at the bottom of this post. I won’t share or sell your email address.
If you have a free webinar or event coming up, please send me the link by Wednesday afternoon the week before it’s scheduled. I’m happy to feature it as long as it’s not too product-centric.
Fri 3/22 at 4 p.m.* – Association and Nonprofit Ethics
Learn more about the tools that ASAE has available to help manage the gray zones of decision-making through their Standards of Conduct and Ethics Toolkit. Hear ideas and walk through scenarios that you can apply to your everyday work life. 1 CAE credit. More info/register.
Host: Fridays@4
Speaker: Cindy Ziegler, Vice Chair of the ASAE Ethics Committee and the Director of Governance and Special Initiatives at the Association for Professionals in Infection Control and Epidemiology
*All events are online at Eastern Daylight Time unless otherwise noted.
Mon 3/25 at 8 a.m. – ASAE Ethics Committee Update (Radio Free 501c, the podcast of Rogue Tulips Consulting)
Every week Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the world—and we have fun doing it! Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!).
Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting
Guest: Cindy Ziegler, Director of Governance and Special Initiatives, Association for Professionals in Infection Control and Epidemiology
Tue 3/26 at 11 a.m. – Strategic Partnership Essentials: 7 Key Elements in High Demand by Corporate Sponsors
Hear about the latest trends in corporate sponsorships, the evolving landscape and how these trends impact sponsorship strategies in 2024. Learn the seven essential elements that corporate sponsors are seeking that are critical for successful sponsorship arrangements. Find out how to develop and enhance your own sponsorship strategies. 1 CAE credit. More info/register.
Host: UST Education
Speaker: Lori Zoss Kraska, MBA, CFRE, Founder and Chief Principal, Growth Owl, LLC
Tue 3/26 at 11 a.m. – Content Innovation and Agility: Building an AI-First Infrastructure (Social Media & AI Bootcamp Series 2024)
Learn how to maximize content ideas through not just social listening but insights from paid ads, customer service and UGC; build agility through a unified approach across different teams to streamline approvals and other delivery processes; and unlock efficiencies and creativity with Gen AI powered capabilities. More info/register.
Host: American Marketing Association
Speakers: Sandy de Arango, Lead Solution Specialist, and Kirill Grill, Master Solution Specialist, Sprinklr
Tue 3/26 at 12 p.m. – Cut Through the Noise: Practical AI Tips for Association Professionals
Gain practical tips on using AI to reduce your team’s workload and automate routine tasks. Discover strategies to increase your reporting capabilities with AI, providing you with deeper insights and more effective data management. Learn about the future of AI in association management, including why embracing these tools now is valuable for streamlining operations and enhancing efficiency. 1 CAE credit. More info/register.
Host: Personify
Speakers: Scott Collison and Erin Sullivan
Tue 3/26 at 3:30 p.m. – The Future of Association Boards (FAB) Survey Information Sessions
Join an informational session about The Future of Association Boards (FAB) Survey, the association community’s first comprehensive tracking survey of board composition, practices, and performance. The purpose of the FAB survey is to gather information that provides association boards, CEOs/EDs, and other contributors with insights into the current state and future direction of boards throughout the US association community. Jeff will explain the purpose of The FAB Survey and how association CEOs and board chairs/presidents can join Team FAB. More info/register.
Hosts: Impexium and Foresight First
Speaker: Jeff De Cagna, executive advisor for Foresight First LLC
Wed 3/27 from 9 a.m. to 3:20 p.m. – LMS Demo Days
See presentations from a limited number of industry partners that offer learning management systems platforms. More info/register.
Host: ASAE
Participants: Enigma Chat, Crowd Wisdom LMS by Community Brands, MapleLMS, Thought Industries, LearnUpon, Cadmium Elevate, BenchPrep
Wed 3/27 at 9:30 a.m. – Cyber Attack Simulation Workshop (Washington DC)
After viewing a cyberattack simulation, panelists will examine the scenario and response, then give real-time perspectives from the viewpoint of forensic investigation and mitigation, legal, cyber insurance, and law enforcement considerations. Hear how to identify and mitigate risks, prepare for the decisions you’ll need to make whilst under pressure, determine priorities, recover and, perhaps more importantly, what not to do. Find out what to do to protect your organization against attacks. Location: Washington DC. More info/register (limited seating for association executives only).
Hosts: Association Chat and The Trust Bridge
Speakers:
- David Clarke FBCS, Chief Information Security Officer/Cyber Security, TTB
- Penny Heyes, COO, The Trust Bridge
- Katie Hyman, CIPP/US, CIPP/E, Partner, Chair of Privacy and Cybersecurity Practice at Womble Bond Dickinson (US) LLP
- KiKi L’Italien, Vice President Marketing and Community Engagement, Big Red M, and Editor-in-Chief, Association Chat
- Bill Mew, Board Member and Cyber Ambassador, International Association of Risk and Crisis Communication / Senior Consultant and Cyber Incident Specialist, The Trust Bridge
- Keith Wojcieszek, Global Head of Threat Intelligence, Cyber Risk at Kroll’s Cyber Risk practice
Wed 3/27 at 12 p.m. – Spark Joy, Not Burnout: Tips to Increase Volunteer Satisfaction
When component relations professionals gather, they often commiserate about how hard it is to recruit volunteer leaders. Members are choosing different priorities and guarding their time more than ever. Although this approach to life/work balance is understandable, the unintentional consequence is putting chapters at risk. Join us as we dive into the root causes of volunteer burnout. Learn how to identify the signs of burnout before it’s too late. Discover effective strategies to rejuvenate your chapters and create a fulfilling volunteer experience. More info/register.
Hosts: Sarah Robertson, Billhighway & Peggy Hoffman, Mariner Management
Wed 3/27 at 12 p.m. – Getting the Most from Your Learning and Development Budget
Does your training investment really generate results? Does it truly align with your organization’s strategy? Does it address the “real” problem you are trying to solve? And is the training reinforced throughout the organization, or is it a disconnected “one-and-done” exercise? And then there are the challenges: tight budgets, time away from the “day job”, and too much HR time: planning, logistics, and quality control. Learn about the pros and cons of various training options, when you should offer training altogether, and new ideas on generating alignment while upskilling your team. More info/register.
Host: Braintrust Professional Institute
Speakers: Randall Craig and Ronja Francoeur, Braintrust Professional Institute
Wed 3/27 at 12 p.m. – Navigating the Next Crisis: Global Workforce Insights for Associations
Through our Voice of the Member research, attendees will unravel dominant trends reshaping the professional world at a global scale, structural challenges and prevalent misconceptions within associations, the differential impact of the workforce crisis across various professions, and effective strategies derived from research to pivot and prosper amidst change. More info/register.
Host: Halmyre
Speakers: Jeff Gibson, Manager, Business Development; Ursula Green, Vice President and CXO; and Christine Saunders, President and CXO, Halmyre
Wed 3/27 at 12 p.m. – Logic over Luck: Revenue Recognition for Nonprofits
Hear about the current guidance on accounting for revenue from contracts with customers versus accounting for contributions, indicators for determining how to distinguish exchange transactions from contributions, and common challenges and complexities in revenue recognition of contracts, awards and contributions. More info/register.
Host: Your Part-Time Controller
Wed 3/27 at 2 p.m. – Unifying Lobbying and Advocacy for Powerful Public Affairs
Unlock the power of collaboration across lobbying and advocacy teams to elevate your public affairs efforts to the next level. Learn six strategies for unifying lobbying and advocacy and strengthening the impact of both functions. More info/register.
Host: Quorum
Wed 3/27 at 2 p.m. – Monthly Virtual Meet-Up: The Finance and Business Operations Professionals Advisory Council (including HR)
Bring your pressing problems and get ready for dynamic conversations. Our community of colleagues will share their experiences and potential solutions. We’ll delve into various subjects, including cybersecurity measures, economic expectations in an election year, and technology advancements. More info/register (ASAE members only).
Host: ASAE Finance and Business Operations Professionals Advisory Council
Wed 3/27 at 3 p.m. – Navigating the Member Journey Part 3: Using Your Data to Optimize Event Revenue
Learn how to use your data to find new audiences to invite to your events, segment members based on their behavior for more personalized outreach, determine who is most and least likely to attend so you can prioritize your efforts, and show prospective exhibitors and sponsors the value of their participation. 1 CAE credit. More info/register.
Host: Association Analytics
Speaker: Bill Conforti, SVP of Strategy & Solutions, Association Analytics
Wed 3/27 at 3:30 p.m. – The Future of Association Boards (FAB) Survey Information Sessions
Join an informational session about The Future of Association Boards (FAB) Survey, the association community’s first comprehensive tracking survey of board composition, practices, and performance. The purpose of the FAB survey is to gather information that provides association boards, CEOs/EDs, and other contributors with insights into the current state and future direction of boards throughout the US association community. Jeff will explain the purpose of The FAB Survey and how association CEOs and board chairs/presidents can join Team FAB. More info/register.
Hosts: Impexium and Foresight First
Speaker: Jeff De Cagna, executive advisor for Foresight First LLC
Thu 3/28 from 9 a.m. to 4 p.m. – LMS Demo Days
See presentations from a limited number of industry partners that offer learning management systems platforms. More info/register.
Host: ASAE
Participants: D2L, Accredible, Blue Sky eLearn, Cadmium EthosCE, TopClass LMS by ASI, Freestone LMS by Community Brands
Thu 3/28 at 12 p.m. – Podcasting Unplugged: Ready to Amplify Your Association’s Voice?
As one of the fastest growing digital mediums today, podcasting presents a great opportunity for associations to educate, influence and entertain an industry audience of members and non-members alike. From getting started to identifying the right type of podcast for your association, this session offers practical insights on crafting, producing, and promoting your association’s podcast, featuring real-life examples of successful association podcasts. More info/register.
Host: Association Women Technology Champions
Speakers: Colby Horton and Frank Humada, Association Briefings
Thu 3/28 at 1 p.m. (and the following three Thursdays) – Association Creative Marketing Masterclass
Learn how to develop practical creative and copywriting skills, professional critique techniques, and balanced brand stewardship from experienced marketing leaders of respected associations. Each lecturer will share learnings from their career and evaluate real-life association marketing collateral, providing their recommendations, ideas, and concerns. 1 CAE credit per class. More info/register.
Host: Association Academy
Lead instructor: Chris Gloede, Chief Consultant for Ricochet Advisory Services
Thu 3/28 at 1 p.m. – A Culture of Tech: Building a Foundation of Innovation
How can nonprofits build a culture of tech, where everyone works smarter, not harder? A panel of association executives will explain how they use technology to realize their missions and visions. They’ll share their experiences and discuss how to align technology strategies with organizational objectives, execute a robust technology road map, and build excitement around technological advancements. 1 CAE credit. More info/register.
Host: Wipfli
Speakers:
- Monica Dillingham, American Council on Education
- Christina Lewellen, Association of Technology Leaders in Independent Schools
- Donté P. Shannon, Industrial Designers Society of America
- Chad Stewart (moderator), Wipfli
Thu 3/28 at 3 p.m. – ASAE Q1 Consultant Community Call
ASAE staff provides an update to the ASAE consultant community. A range of topics will be covered. More info/register.
Host: ASAE
Thu 3/28 at 3:30 p.m. – The Future of Association Boards (FAB) Survey Information Sessions
Join an informational session about The Future of Association Boards (FAB) Survey, the association community’s first comprehensive tracking survey of board composition, practices, and performance. The purpose of the FAB survey is to gather information that provides association boards, CEOs/EDs, and other contributors with insights into the current state and future direction of boards throughout the US association community. Jeff will explain the purpose of The FAB Survey and how association CEOs and board chairs/presidents can join Team FAB. More info/register.
Hosts: Impexium and Foresight First
Speaker: Jeff De Cagna, executive advisor for Foresight First LLC
Fri 3/29 at 1 p.m. – Building the Case for Investment: Why Employee Community Engagement Matters
Explore the benefits of employee community engagement and its impact on business success. Dig into recent research from Ares Management and additional proof points that not only demonstrate the intrinsic value of employee community engagement and how it aligns with broader business goals but also showcase how forward-thinking companies have successfully secured financial investment from senior leadership. Get practical tips and tools to construct a compelling business case for community engagement, backed by data, research and successful first-hand accounts of making the case for investment. More info/register.
Host: Points of Light
Mon 4/1 at 8 a.m. – Negligent Management & CEO Ethics (Radio Free 501c, the podcast of Rogue Tulips Consulting)
Every week Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the world—and we have fun doing it! Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!).
Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting
Guest: Mariama Boney, President and CEO, Achieve More LLC
Tue 4/2 at 11 a.m. – Infrastructure-Led Approach to Building an AI-Powered, Unified Marketing (Social Media & AI Bootcamp Series 2024)
Learn best practices for scaling synergies across social media and digital marketing teams. Find out how to create an infrastructure-led approach that fosters seamless collaboration across asset management, insights, taxonomy and tightens the feedback loop. Learn about the ROI and value realization of having an infrastructure-led approach. More info/register.
Host: American Marketing Association
Speakers: Sandy de Arango, Lead Solution Specialist, and Kirill Grill, Master Solution Specialist, Sprinklr
Tue 4/2 at 12 p.m. – Kickstart Your Data Governance (Data Analytics Network)
Participate in peer-led discussions on topics related to data and analytics. 1 CAE credit. More info/register.
Wed 4/3 at 12 p.m. – 40s Are The New 30s: Purposeful Planning for Mid-Career Professionals
In our 30s, we thought we had 30 years before retirement. Now, in our 40s, we still have 30 years to go! Upheaval in workforce trends means mid-career professionals may face significant decisions and opportunities. A panel of colleagues in their 40s helps you plan for the future while balancing finances, family and major milestones. More info/register.
Host: AIOT
Speakers:
- Nathan Chamberlain, CAE, Dir. of Member Services, American Assn of Nurse Anesthesiology
- Haley Jones, CAE, Director of Member Engagement, American Staffing Association
- Liz Jones, CAE, Chief Revenue Officer, Online Lenders Alliance
- Andrea Mitchell (moderator), CAE, FACHE, Director, Marketing and Membership, American Orthopaedic Society for Sports Medicine.
Wed 4/3 at 12 p.m. – Member ROI Group
The live discussions will be predominately in CAE education domains related to member ROI on the first and third Wednesdays of the month with some exceptions. 1 CAE credit. More info/register.
Host: Ed Rigsbee
Wed 4/3 at 1 p.m. – Redefine Your Member Value for The Digital Age
Every day is a new opportunity to provide your member value with a resourceful website, far-reaching social media, and revenue-generating content. Your members don’t just want this from you, they expect it. Hear how to understand your audience’s mindset and what they need from your association, identify and optimize what’s providing your member value now and ditch what doesn’t, and uncover ways of funding the content streams that work with today’s members. 1 CAE credit. More info/register.
Host: UST Education
Speakers: Dan Stevens, President, and Marcus Leite, Director, Sales & Marketing, WorkerBee.TV
Wed 4/3 at 2 p.m. – 20 Dos and Don’ts of Digital Engagement for Associations
Learn how to perform a health check on your current digital engagement strategy and assets, and then use that information to decide on next steps; identify the relevant channels for promotion and engagement to your existing membership; leverage digital assets to attract new members, sponsors, and job seekers; and recognize common pitfalls in the ever-evolving digital landscape. 1 CAE credit. More info/register.
Host: Naylor Association Solutions
Speakers: Nate Brown, Software Sales Engineer, and Kim Davies, Senior Director, Partner Development, Naylor Association Solutions
Wed 4/3 at 2 p.m. – Elevating Event F&B
Culinary pros will share the latest F&B trends and offer suggestions for impressing attendees with discerning palates. Topics include: the growing demand for zero-proof beverages, vegan options that will please even meat-lovers, budget-friendly choices for feeding a crowd, and how to minimize food waste. More info/register.
Host: Northstar Meetings Group
Speakers:
- Alexandra Zapple, CMP, CEM, DES, Senior Director of Meetings, American Society of Nephrology
- Lizzie Wilcox (moderator), Associate Editor, Northstar Meetings Group
Thu 4/4 at 11 a.m. – Unlocking the Secrets to LinkedIn: 3 Insider Strategies for Maximizing Growth and Engagement
Hear about three insider strategies to turn LinkedIn in to a lead-generating machine. Learn how to write posts that attract your ideal audience, leverage newsletters to increase your reach and improve engagement, and use content loops to build your email lists. 1 CAE credit. More info/register.
Host: UST Education
Speaker: Jon Rivers, COO, Marketeery
Thu 4/4 at 12 p.m. – Unlocking Community Impact: Mastering Measurement
Hear about a proven framework for identifying, interpreting, and improving key performance indicators (KPIs) for association communities. Learn about strategic measurement using a methodology for selecting meaningful growth KPIs, data interpretation to provide insights from real-time analysis, and compelling storytelling to engage stakeholders and demonstrate community value. 1 CAE credit. More info/register.
Host: Forj
Speaker: community expert, Brian Oblinger
Thu 4/4 at 2 p.m. – When to Use Your AMS & When to Go Custom
How do you make sure going custom doesn’t interfere with your ability to keep your database upgraded? We’ll guide you through this decision making process, showing you how to understand the WWW capabilities and limitations of your AMS (versus admin capabilities); the features that should almost always live in your AMS or CRM; how to evaluate whether or not the out of the box forms, rosters, directories, and workflows in your AMS will meet your members’ needs; the different flavors of custom development; how to determine costs and benefits of AMS vs. custom development; and ways to ensure that custom development does not hinder your ability to upgrade your database in the future. Hear about real life examples of AMS configuration and custom development projects, digging into why those decisions were made and why those choices were the best for their needs. More info/register.
Host: Matrix Group International
Speaker: Joanna Pineda, CEO and Chief Troublemaker of Matrix Group International
Tue 4/9 at 1 p.m. – Culture Change Made Easy
Everyone wants a strong culture that drives results and attracts top talent, but most leaders don’t understand how their culture operates, or which changes will improve it. Learn how to spot the hidden culture patterns that are standing between you and a stronger culture. Hear about a concrete model for changing culture that you can start applying right away. 1 CAE credit. More info/register.
Host: UST Education
Speaker: Jamie Notter, Co-Founder, PROPEL
Tue 4/9 at 1 p.m. – Using AI to Design Better Online Learning
Explore the practical applications of AI for educators and instructional designers, with real-world examples of how you can use tools like ChatGPT, Google Bard and DALL-E to design better online learning experiences. Get the inside scoop on AI and start rethinking learning strategies, building your own GPT, applying Universal Design for Learning (UDL) perspectives and more. More info/register.
Host: D2L
Speakers:
- Luke Hobson, Senior Instructional Designer and Program Manager, MIT xPRO and Lecturer in the Department of Teaching and Learning, University of Miami’s School of Education and Human Development
- Krystian Grodecki, Director, Mid-Market Sales, D2L
Wed 4/10 from 12 to 3 p.m. – Networking Day Lunch (Glen Echo MD)
Soak up Springtime and join us for a DC Area Networking Day Lunch at Glen Echo Park in the Picnic Grove. Bring your lunch (BYOL) and enjoy great conversations and get to know someone new or meet up with someone you know. Location: Glen Echo MD. More info/register.
Organizer: Association Women Technology Champions
Thu 4/11 at 2 p.m. – Member Journeys
Hear how to do and use member journeys to improve technical projects. More info/register.
Host: 501Works
Thu 4/11 at 3 p.m. – Volunteer Management: Making Applying and Selecting Volunteers a More Transparent Process
Learn how to streamline volunteer management with an easy-to-use, user friendly system; make the application and selection process transparent and fair for all applicants; increase satisfaction of members by providing a more efficient way to get involved; and engage those not selected for a position with increased feedback on their applications. 1 CAE credit. More info/register.
Host: UST Education
Speaker: Justin Burniske, MBA, Principal Consultant, Co-Owner, Meta-Dao
Association Brain Food Weekly is published Friday mornings. If your organization offers free professional development for the association community, please send me the link via email by Wednesday afternoon the week before it’s scheduled.
Creative Commons licensed photo by Samuel Smith via Unsplash
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Association Brain Food 
Wishing you well and safe travels to help your parents, Deirdre.
Joan
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Thank you, Joan.
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