The weekly list of free educational events and resources for the association community
Good reads for the association community
“Day by day, your choices, your thoughts, your actions fashion the person you become. Your integrity determines your destiny.” ―Heraclitus
Growing a course catalog with a small team. Demand for online learning keeps climbing while head count stays flat. For association education, TopClass LMS suggests the corporate training approach: build a repeatable production system. Among their suggestions: create a course shell you reuse, bring in member volunteers to supply the content, let AI handle first drafts that a speaker then verifies, and retire courses nobody finishes.
Online community content is AI-invisible. Nicole Saunders (Higher Logic) shares highlights from her company’s internal AI study group about community content’s lack of discoverability. AI tools can’t reach it, so they don’t recommend it, even when members and prospects are asking questions. Community managers now have to connect the dots between business goals, tech staff, content plans, and AI readiness.
Before you buy an AI tool. Your board wants an AI strategy. Staff are trying to figure out which tools to use. Dennison & Associates’ guide for associations walks you through a methodical way to size up your options. It opens with a warning: associations tend to buy the tool before they’ve defined the problem. You also get a ten-question checklist for pressure-testing any AI tool purchase before you commit.
Association newsletter course. The Association Newsletter Success Certificate Course from Association Academy covers everything from strategy to delivery. You’ll work through goals and metrics, formatting that fits your audience, design and copy, AI-assisted production, and the technical work that keeps your email out of spam. You can earn up to six CAE credits in six live online classes starting October 22 with Chris Gloede (Ricochet) teaching. Save $50 on registration with the referral code BRAINFOOD.
Fresh thinking for chapters. Peggy Hoffman (Mariner Management), writing on Event Garde’s blog, says the standard toolkits-and-training approach to chapter support asks too much of leaders who are already stretched thin. Among her wise ideas: swap long board commitments for bite-sized volunteer tasks members can say yes to on the spot, then get ruthless about trimming legacy activities that drain energy and deliver little value.
Before the LMS demo. Moira Edwards (Ellipsis Partners) condenses her firm’s ASAE Demo Day webinar into ten practical tips for associations shopping for an LMS. She describes the mistakes she keeps seeing, poses a few questions to answer before you look at a single vendor, and breaks down the three levels of AMS-LMS integration.
Member magazine. If your board keeps asking about magazine costs, this m3Magazines guide hands you the ROI case to bring back to them. It explains how a well-designed publication builds member trust and loyalty, and pulls in non-dues revenue. It also includes a five-point checklist for spotting when your magazine needs a refresh and describes the kind of content that keeps members turning pages.
Exhibitor retention strategy. The fee for booth space is just the first expense for exhibitors. The real cost also includes shipping, travel, lodging, staffing, and client dinners. Back at the office, decision-makers want to know what that investment bought them. Beth Surmont (360 Live Media) describes how associations can help exhibitors get more out of the show. Her list includes a pre-show summit for booth staff, packages built around exhibitor goals, registration questions that reveal who will be in the room, and reports that justify their spend.
The loneliness numbers. Francesco Riganese (Makerstations) rounds up the latest depressing data on workplace isolation, including a 58% jump in the hours remote workers spend by themselves. Millennials report the highest rate of workplace loneliness. Lonely workers are also far more likely to be job hunting. If your members and prospects work remote or hybrid, this is a reason to highlight community and connection when you pitch membership.
Snacks
If you’re looking for an association job, keep an eye on my “likes” on LinkedIn. I “like” many of the association job postings in my stream, and the more I “like,” the more the algorithm sends my way.
The $100 experiment that slashed event no-show rates to just 10% | Andrea Doyle, Skift Meetings
Association Brain Food is a labor of love and always will be. If it’s been useful to you, your team, or your webinar marketing efforts, I’d really appreciate you buying me a beer. Thanks!
You never grow old at the table
We spent the long weekend in Black Mountain, NC, a lively little town where we hiked and visited breweries. I have only one homemade meal to report, but it’s a good one: Caribbean smothered chicken with coconut, lime, and chiles. The recipe comes from Carla Hall’s Soul Food: Everyday and Celebration. A few newspapers reprinted it when they reviewed the cookbook, so it’s easy to track down online. I served the chicken and sauce over brown rice, alongside broccoli roasted with curry powder and lime zest.
About CAE credits: Per ASAE, “any continuing professional education offered by any professional entity may be accepted toward the [CAE] professional development requirement as long as it is directly related to either association or nonprofit management as defined by the CAE exam content outline.”
Education providers: If you have a free webinar or event coming up, please send me the link by Wednesday afternoon the week before it’s scheduled. I’m happy to feature it as long as it’s not product-centric.
Mon 9/14 at 8 a.m.* – Something on Membership (Radio Free 501c, the podcast of Rogue Tulips Consulting)
Every week, Rogue Tulips brings the association community intriguing guests who discuss vital topics affecting associations around the world. Episodes are published Monday mornings in both audio and video format, available on YouTube and the usual podcast channels.
Host: Cecilia Sepp, CAE, ACNP, LPEC, Principal & Founder, Rogue Tulips Consulting
Guest: Jim Thompson, Tying It All Together
*All events are online at Eastern Time unless otherwise noted.
Tue 9/15 at 12 p.m. – Beyond Technology: The Human Side of Association Transformation
Find out how associations can navigate change more effectively across staff, boards, volunteers, and members. Explore why change initiatives often stall, how to build alignment across leadership, and what associations can do to future-proof their organizations while minimizing resistance and disruption. Learn how to communicate change with clarity, build momentum, and drive long-term organizational success. More info/register.
Host: .orgCommunity
Speakers: Bill Sheehan and Erin Robson from D2L
Tue 9/15 at 12 p.m. – Chasing the Next Threat Is a Losing Game – Here’s What Wins: The Questions That Actually Secure Your Test
Security strategies built around today’s technology will always be playing catch-up, because tactics change constantly while the attack vectors they exploit rarely do. Hear how to reframe the security conversation around four questions every program should be asking, and why assumptions must be challenged. Get a framework for evaluating your program’s resilience: one that treats AI not only as a threat to defend against, but as a security asset in its own right. More info/register.
Host: Institute for Credentialing Excellence
Speaker: Wallace Dalrymple, Chief Security Officer, ETS & PSI
Tue 9/15 at 12 p.m. – Strategic Planning: Create the Yellow Brick Road that Will Propel Chapter Success (CRVM Crunch and Munch)
Join us for an invigorating session on strategic planning, where you’ll actively collaborate to craft a visionary roadmap—your chapter’s Yellow Brick Road—that propels success. Through dynamic discussions, you’ll set SMART goals that drive member growth, enhance engagement, boost retention, and align with your organization’s mission and vibrant future. More info/register.
Host: ASAE Component Relations Volunteer Management Advisory Council
Tue 9/15 at 1 p.m. – Awareness to Acquisition: Structuring an AI-Ready Member Journey
Discover how to strengthen awareness and drive meaningful acquisition by building the foundations for intelligent member growth. Learn to understand the limits of traditional SEO and content strategy and where AI adds value, leverage connected data and behavioral signals to attract qualified prospects, build onboarding pathways that feed into long-term membership success, and assess your association’s AI readiness at the top of the funnel. More info/register.
Host: Causeis
Tue 9/15 at 1 p.m. – Effective Facilitation for Association Professionals
In the association environment, facilitation shows up in committees, strategic planning, chapter relations, discussions, staff meetings, webinars, and hybrid engagements. Yet many association professionals are never exposed to formal training or recognize the power of effective facilitation, particularly in member-driven environments where consensus, engagement, and focus are critical. Explore the art and science of facilitation, learn how to overcome friction points and obstacles, how to encourage real debate, and take-home critical tools that will move you from running meetings and facilitating results. More info/register.
Host: ASAE
Speakers: Brian Riggs, CEO, Lead Facilitator, and Brian Summers, CAE, VP Operations, Dialogue Shop
Tue 9/15 at 2 p.m. – What Not To Do When Working With an Agency
Event management agencies can be a valuable resource for lean teams, bring advanced strategies and resources and manage everything from marketing and logistics to production and reporting. But too many planners leave valuable contributions on the table because they don’t know what to ask. Learn when an agency is a good fit for a project and when it isn’t, what questions to ask to determine if an agency would work, and how to manage accountable roles and responsibilities. More info/register.
Host: Smart Meetings
Speakers:
- David Caldwell, corporate sales, Maritz
- Rudy Garza, president and CEO, Brightspot Incentives & Events
- Nikole Fridenmaker, founder, Build Better Meetings and Business Events Academy
Wed 9/16 at 11 a.m. – A Tamagotchi Guide to Exhibitor Success
Most people remember the Tamagotchi, a tiny digital pet that needed steady attention, or it quietly wasted away. It ran on a simple principle: neglect compounds quietly. Ensuring your exhibitors’ success follow the same curve. Learn what that ongoing care looks like in practice and how to build it into how you work. More info/register.
Host: Swapcard
Speakers:
- Sean Soth, Founder & Leadership Advisory Board Chair, PAR
- Elizabeth Peters, Exhibit & Sponsorship Manager
- Alex Martin, Customer Support Manager, Swapcard
Wed 9/16 from 11:30 a.m. to 1:30 p.m. CT – Rethinking Your Association’s Growth Potential: The Next Steps (Rosemont, IL)
Session one surfaced the growth obstacles holding associations back. Now it’s time to tackle them. Over two hours, a panel of industry leaders will move the conversation forward: from understanding what’s holding associations back to the actionable steps and plans that actually drive growth. Come ready to work through what this means for your 2027 priorities. Location: Rosemont, IL. More info/register.
Hosts: Association Laboratory
Speakers:
- Michael Moran, Executive, Business Development, American Society of Anesthesiologists
- Ronny Kay, Senior Exhibits Manager, American Society of Nephrology
- Rachel Bowers, CPA, MBA
- Donna Malert, CAE, Chief Financial Officer, Chief Governance Officer, American Academy of Orthopaedic Surgeons
- Dean West, FASAE (moderator), President, Association Laboratory
Wed 9/16 at 12 p.m. – Scrappy to Scalable: Building the Tech Infrastructure Behind a New Event
Learn how to identify the technology you need and get a look at the specific tools that helped MOAA solve event, marketing, and project-management challenges; build workflows that connect people, processes, and platforms while keeping cross-functional teams moving together; and identify technology gaps, demonstrate organizational value, and build internal buy-in for the tools your team needs to succeed. More info/register.
Host: Association Women Technology Champions
Speakers: Leslie Janaros, Vice President, TotalForce+; Sarah Ferris, Vice President and Chief Information Officer; Elizabeth Limarzi, CAE, Senior Director of Marketing Strategy; Rachel Barth, CAE, Director, Creative & Visual Communications; and Kristen Stotz, Senior Director, TotalForce+ Operations, Military Officers Association of America (MOAA)
Wed 9/16 at 1 p.m. – Why Now Is the Time to Change Your Pricing Strategy (and How to Do It)
Learn the five steps to creating a Pricing and Value Governance Model that your association can use to streamline who makes pricing decisions, what your processes are, and how often you will review your pricing and value by product. 1 CAE credit. More info/register.
Host: Raffa Advisers
Speakers: Dr. Michael Carr-Tatonetti, CPP, CAE, and Michelle Brien, Pricing for Associations
Wed 9/16 at 1 p.m. – From Fear to Flow: Navigating AI in Associations
AI is already changing how associations work, what employees expect, and how members engage. Get a practical roadmap for navigating what comes next: building workforce AI fluency, deciding what should remain human, be augmented or automated, reimagining member experiences, and establishing guardrails for responsible AI and agentic systems. Leave with practical frameworks to move their organizations from AI uncertainty to confident, purposeful action. 1 CAE credit. More info/register.
Host: ASAE
Speaker: Susan Caesar, Director of Artificial Intelligence, International Coaching Federation
Wed 9/16 at 1 p.m. – Music Licensing for Meetings & Events: Are You Playing Their Song?
Not every musical performance requires a license fee, like playing music in your car or streaming songs in the privacy of your home. Yet, using that same source for music in a meeting setting will likely require a license fee from the Performing Rights Organizations. Learn why businesses and organizations need to be licensed to play music, and what happens if music is used without permission; how licenses work, and why a venue’s music license doesn’t necessarily mean your event is covered or protected; how to get licensed and what your license covers, as well as how much music licensing costs and where that money goes; and alternatives to music licensing and other ways to incorporate music into your events. 1 CMP credit. More info/register.
Host: Meetings Today
Speaker: Michael Owen, Managing Partner, EventGenuity®
Wed 9/16 at 1 p.m. – ASAE NextGen Social
Join fellow ASAE NextGen members for a virtual community gathering designed to bring emerging association professionals together for conversation, connection, and collaboration. NextGen Social is a welcoming space to meet peers, share ideas, discuss today’s challenges and opportunities, and strengthen your connection to the broader NextGen community. More info/register (ASAE members only).
Host: ASAE
Wed 9/16 at 2 p.m. – From Awareness to Purchase: Building a Content Strategy for the AI Search Customer
AI answer engines are changing how your customers research, evaluate, and discover brands. But most content teams are still building for a world where Google was the only destination that mattered. Learn why intent is the main driver that predicts how consistent AI search will be when it recommends brands; how different AI intent types—education, recommendations, pricing, comparison, and purchase—require different content formats and approaches; how to create content that ensures AI search visibility across all stages of the customer journey; and what content types to prioritize and what to include within that content to align with the primary search intent. More info/register.
Host: Content Marketing Institute
Speakers: Shannon Vize, Content Marketing Director, and Conor Baker, Content Marketing Manager, Conductor
Wed 9/16 at 3 p.m. – Building Legislative Relationships That Last
Learn how to become a trusted, credible resource on the Hill. Hear how to open doors, stay useful between asks, and navigate the difficult conversations that test a relationship. More info/register.
Host: VoterVoice
Speaker: Sathya Mandjiny, Senior Director at Penta and former Political Director for U.S. Senator Ed Markey
Wed 9/16 from 4 to 6 p.m. – Achurch Consulting and D2L Happy Hour (Washington DC)
Hosts: Achurch Consulting and D2L
Thu 9/17 at 11 a.m. – The New Vendor Shortlist: What Buyers See Before They Ever Talk to You
By the time a prospect in a mission-driven sector fills out a contact form or requests a demo, the majority of their purchasing evaluation is already complete. B2B buyers are turning to AI engines to evaluate market offerings, compare competitor capabilities, and generate vendor shortlists. Learn how generative AI crawlers process, evaluate, and cite your digital footprint to construct vendor recommendations; how to structure on-site and off-site brand-entity signals so LLMs can accurately represent your product capabilities to your target sector; how to set up your webpages to match what your buyers are looking for, reducing friction in your conversions; and other AI visibility best practices you can immediately apply. More info/register.
Host: Nexus Marketing
Speaker: Jenny Russ, Client Solutions Manager at Nexus Marketing
Thu 9/17 at 12 p.m. – Adapting to AI Search: Practical AEO/GEO Strategies for Digital Growth
Organizations are seeing competitors appear in ChatGPT recommendations, leadership wants answers about AI performance, and marketing teams are being asked to increase visibility across LLMs, AI Overviews, and traditional search. Learn why some brands appear in AI-generated answers while others don’t, how AI search is influencing organic visibility and traffic, where competitors may be gaining an advantage you can’t see, how to improve discoverability across search and AI platforms, and how to position your brand for the next generation of search. More info/register.
Host: Americaneagle.com
Speakers: Harley Helmer and Matt Kirtley, SEO Team Leads, Americaneagle.com
Thu 9/17 at 1 p.m. – What Is Executive Presence, Really? Turning Cultura Into Your Leadership Brand
Learn how to become the person leaders turn to when the stakes are highest, the trusted advisor, instead of the reliable technical contributor everyone leans on but overlooks. Hear how to build the kind of executive presence that makes senior leaders, boards, and partners seek out your judgment, without pretending to be someone you’re not. More info/register.
Host: Association Latinos
Speakers:
- Erick Prospero Torres (moderator), Chief Ninja, Ninja Tropic
- Aquiles Damiron-Alcantara, Founder and Principal Consultant, Unlearning Solutions, LLC
Thu 9/17 at 1:30 p.m. – Making Your Association Essential: How AI Changes Things
Learn how AI is reshaping what it means for an association to be truly essential to members, sponsors, partners, and the broader profession—beyond the hype to strategic questions leaders must answer now. Explore critical “can-opener” questions—why must your organization exist, and for whom?—while sharing practical examples of when AI can amplify your mission and when it can unintentionally introduce new risk or competition. Get a clearer lens for balancing vision and execution, and for positioning their organizations not just to survive, but to lead in an AI-enabled future.
1 CAE credit. More info/register.
Host: Insight Guide
Speakers:
- Christine Saunders, President and Founder of Halmyre
- Kim FitzSimmons, Chief Marketing Officer of the American Association of Endodontists
- Barbara Armentrout, CAE (moderator), Founder, BJA Solutions for Associations
- Teri Carden (hostess), COO, Insight Guide
Thu 9/17 from 2 to 3:30 p.m. – Grow Different: Making Growth AI Your New Advantage (Washington DC)
Growth AI is a no-hype approach to using AI as an organizational sales and marketing growth engine, built on the framework Erica uses with executive clients to turn cutting-edge tech into visible results. Learn about a concrete starting point for applying Growth AI to whatever you’re responsible for growing: sales, marketing, and your organization’s potential. Location: Washington DC. More info/register.
Host: Erica Salm Rench, former COO, rasa.io
Thu 9/17 at 2 p.m. – Year-End Association Health Check: Strengthening Governance, Operations, and Member Value for 2027 Planning
Get a practical Year-End Association Health Check covering four areas: organizational foundations, governance and succession readiness, member value clarity, and systems and data readiness. Learn about potential risks across people, processes, data, and technology; assess whether board and staff decision rights are clearly understood; and work through a practical method for developing or refreshing an association value proposition. Hear about a foundational approach to automation and AI readiness, including data quality, system access, appropriate use cases, and areas requiring additional caution. More info/register.
Host: ASAE
Speakers: Kristy Cohen, Senior Vice President, Client Services, and Monica Evans-Lombe, CAE, Senior Vice President, Client Services Association Headquarters
Thu 9/17 at 3 p.m. – The Member Acquisition Toolkit: 3 Tactics That Work Now
Associations seeing consistent growth have built repeatable systems. Learn how to build landing pages that convert, lead magnets that attract your ideal member profile, email sequences that nurture without being pushy, and referral mechanisms that reward your existing members for spreading the word. Get a prioritized implementation checklist, real templates you can adapt to your association, and a clear picture of which tools will have the biggest impact based on where you are today. More info/register.
Host: Member Lounge
Speaker: Amanda Doimo, marketing specialist, Member Lounge
Thu 9/17 at 4 p.m. – Learning Programs That Work: Research Insights on Mission, Strategy, and Revenue
Many associations learning programs are running on momentum. They built something that worked, and they keep going, even as the environment around them shifts. Is your learning portfolio doing its job? Drawing on two Tagoras research initiatives—interviews with 27 association CEOs and a survey of 107 associations, hear what the data shows about where associations are focused, where they’re struggling, and what distinguishes the organizations that are getting it right. Get practical frameworks and real benchmarks you can apply to your own situation. More info/register.
Host: ASAE Reston Loudoun Swap
Speakers: Jeff Cobb and Celisa Steele, co-founders, Tagoras/Leading Learning
Fri 9/18 at 12 p.m. – AI Is the New Infrastructure: What the Hugging Face/OpenAI Incident Can Teach Associations About the Future
AI is not simply another application; it’s a new layer of technology infrastructure that needs to be intentionally engineered. Explore what happens when AI is given an objective, encounters an obstacle, and begins finding its own path to accomplish the goal Hear what association leaders and IT teams need to start thinking about now. What happens when AI can act, rather than just advise? How do existing user permissions change when AI can operate at machine speed? What happens when multiple AI agents can communicate and delegate work to one another? How do we teach AI not only how to succeed, but when to stop and ask for help? And what does IT need to start engineering and governing before read-only AI becomes autonomous AI? More info/register.
Host: Brian Scott, President / CTO / CISO, ClearTone Consulting
Fri 9/18 at 3 p.m. – Nonprofit Consultants Collaborative Monthly Networking Meeting
This monthly networking meeting is organized by consultants for full-time consultants who work with non-profits and associations. You don’t have to be an ASAE member to attend. This month’s agenda includes sharing good news and taking questions from the group. More info/register.
Organizer: Cecilia Sepp, CAE, founder, Rogue Tulips Consulting
Tue 9/22 at 10:30 a.m. – Meditation Skills for Busy Lives
Take a pause from busyness and learn simple mindfulness practices to ease stress and reduce the feelings of burnout. These monthly sessions, designed to help you create space in your day, include: 5 minutes to arrive and settle in, 10 minutes of guided meditation practice, and 5 minutes for questions and reflection. Every month, we explore a new area of meditation and introduce a practical skill you can carry with you. Open to everyone, no prior meditation experience required. More info/register.
Host: Association Women Technology Champions
Meditation leader: Moira Edwards, Owner & President, Ellipsis Partners
Tue 9/22 at 11:30 a.m. – Beyond Dues: Practitioner Insights on Building Non-Dues Revenue
Hear from practitioners who have built and scaled non-dues programs across industries. Explore positioning non-dues revenue as a mainstream business model and strategies for diversifying revenue streams. Learn how to structure programs to navigate compliance risks like unrelated business income tax. Leave with frameworks you can apply immediately, a clearer view of the compliance guardrails, and connections with peers solving the same problems. More info/register.
Host: iMIS by ASI
Speakers:
- Laura Williamson (moderator), Chief Business Officer, Real Estate Business Services
- Cheryl Post, Director, Eisner Advisory Group
- Staff from ABC National, Tree Care Industry Association, and Upstate Alliance of REALTORS®
Tue 9/22 at 1 p.m. – Ethical Facilitation: From Principle to Practice
Every stage of facilitation, from stakeholder alignment to closing reflection, carries ethical responsibilities. Explore real-world dilemmas and apply a self-assessment framework to evaluate your own practice across eight domains. Learn about strategies to remain neutral, build inclusive environments, balance competing perspectives, and safeguard trust. By connecting facilitation ethics to professional competencies, you will leave with a practical roadmap for upholding integrity and modeling ethical leadership in association and nonprofit contexts. 1 CAE ethics credit. More info/register.
Host: Event Garde
Speakers:
- Aaron Wolowiec, Founder & President, Event Garde
- Lowell Aplebaum, CEO, Vista Cova
Tue 9/22 at 1 p.m. – Building a Culture of Inclusion Through Budgets, Financial Reporting and Communication
Learn how to better connect project managers and staff with budget planning and budget building processes including adding an annual budget process assessment, engaging staff with rolling projections and looking forward, budgeting for revenue and support, special tactics for budgeting for salaries, and how decentralizing the budget building process and documenting budget assumptions is key to success. 1 CAE credit. More info/register.
Host: UST Education
Speakers:
- Paul Preziotti, CPA, Partner, Johnson Lambert LLP
- A. Michael Gellman, CPA, CGMA, Co-Founder at Sustainability Education 4 Nonprofits
Tue 9/22 at 3 p.m. – Q3 ASAE Consultant Community Call
This free, members-only Zoom gathering is your hour to network, exchange ideas, and build relationships with peers who get what it’s like to run a consulting business. Don’t miss this chance to connect, learn, and recharge with your consulting community. More info/register (ASAE members only).
Host: ASAE
Wed 9/23 at 12 p.m. – AI Critical Thinking for the 2030s
Let’s consider whether we are so caught up in labeling what’s happening with AI today, that we are not engaging in critical thinking about AI’s real-world implications for the 2030s and beyond. Hear about the serious questions that AI raises for our organizations, the country, and humanity, and how to embrace our responsibility for holistic dialogue about the range of consequences of AI adoption. More info/register.
Host: Association Xchange
Speaker: Jeff De Cagna, executive advisor, Foresight First
Wed 9/23 at 12 p.m. – Levers for Growth: Practical Psychology for Mentors and Leaders
Explore how practical psychology can lead to better conversations, stronger mentoring outcomes, and growth that lasts. Drawing on research spanning more than 100 self-help books and 23 evidence-based therapies, hear about practical techniques that mentors, leaders, and professionals can use to improve communication, navigate challenges, strengthen relationships, and support meaningful personal and professional development. More info/register.
Host: Pollinate Networks
Speakers:
- Dr. Spencer Greenberg PhD, founder of ClearerThinking.org, and co-author of The 12 Levers: The Complete Psychological Toolkit for Improving Your Life
- Christy Pettit (moderator), CEO, Pollinate Networks Inc.
Thu 9/24 at 12 p.m. – Prompting Like a Pro: A Hands-On Guide to Getting Better Results from AI
Writing effective AI prompts is a skill, and like any skill, it gets better with practice. In this interactive session, you’ll learn by doing, experimenting with prompts, comparing results, and discussing what works with others. Develop a practical framework for thinking about prompting that you can apply across different tools and tasks. More info/register.
Host: Association Women Technology Champions
Speaker: Dr. Catherine A. “Cathy” Lada, D.Sc., CAE, AAiP, senior nonprofit brand and communications executive, Lada Consulting
Thu 9/24 at 3 p.m. – Agentic Advocacy: Building an AI-Powered Community
Learn how to improve the member experience by routing unanswered questions to the right experts, creating onboarding experiences that community teams can easily update, and engaging members through structured ambassador missions. Explore how thoughtful automation can reduce manual work, help members find value faster, and create clearer paths from participation to advocacy. Get tangible ideas you can adapt to make your own community more responsive, scalable, and connected. More info/register.
Host: Higher Logic
Speakers:
- Mary Green, Director of Community Platforms, Infor and Founder, CMA Weekly
- Marius Ciortea, Chief Community Officer, Higher Logic
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