Association Brain Food Weekly: 9.27.19

Free professional development resources and events for CAEs, association staff and others in the association community

The weekly list of free educational events and resources for the association community…

Free professional development resources and events for CAEs, association staff and others in the association community

Does your association need a stop-doing list? In Associations Now, Elena Gerstmann, FASAE, CAE, of the Avenue M Group explains how to set up a review process to help you figure out what to stop doing so you have time to do what’s really important.

During a conference, attendees take notes, exchange business cards and make lists of great ideas to explore. But what happens when they get back to the office? MemberSuite suggests how to turn a few days into long-lasting learning experiences for your attendees.

Instead of focusing on getting students and recent graduates to join your association, WBT Systems recommends earning their loyalty and trust by providing the education and resources they need to get a job.

What’s the difference between an AMS query and an AMS report? If you’re not quite sure, DelCor will set you straight and explain the best use for each one.

Billhighway identifies eight valid and understandable reasons why chapter members don’t volunteer and recommends several solutions for overcoming those obstacles.

Quick hits before we get to next week’s free webinars:

  • Watch out for this Amazon phishing scam hitting inboxes now. (Stu Sjouwerman, KnowBe4)
  • To build an inclusive culture, start by running inclusive meetings. (Kathryn Heath and Brenda F. Wensil, Harvard Business Review)
  • Gen Z-ers and millennials have been called lazy and entitled. Could they, instead, be among the first to understand the proper role of work in life? I think so, although many of us older folks always understood it, we just went along to get along. (Claire Cain Miller and Sanam Yar, New York Times)

Good eats this past week:

  • Looking for a quick dinner? Try this chimichurri chicken from the New York Times. If you aren’t a subscriber, use any recipe for chimichurri, slather it on chicken thighs, let them sit a bit and then bake. I used cilantro (in addition to parsley) instead of the recipe’s oregano. If you use this recipe, cut back on the olive oil, try 6 tablespoons.
  • In my quest to use zucchini in a recipe that would last a few meals, I made this zucchini mac and cheese with garlic brown butter breadcrumbs. I didn’t read the post but I think the blogger at Spices in My DNA was trying to hide the zucchini in the mac so her kids would eat it. No such issues here so I chopped the zucchini instead of grating it. I also added red onion and shishito peppers. You could definitely cut back on the cheese—that was a big pile of cheddar, gouda and fontina.
  • I’ve made this deviled bluefish from Saveur several times, maybe you’re tired of me talking about it.
  • Lately, I’ve turned to a simple sauce for fish, potatoes and green beans: melted butter infused with chopped chives (or garlic chives) and lemon juice. Quick and satisfying. Might do it again tonight with some speckled trout, but thinking about adding Aleppo pepper for some zing.

Here are the educational events scheduled for next week. If you have any free webinars or events coming up, please send me the link. I’ll be happy to feature it as long as it’s not product-centric.

Mon 9/30 at 1 p.m.* – Chatting with Agnes & Cecilia

Check out this 15-minute web series covering hot topics and issues related to 501c organization management. A new episode is posted every Monday by 1 p.m., or subscribe for updates. More info.

Host: Rogue Tulips LLC


  • Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman
  • Cecilia Sepp, CAE, CNAP, principal and founder, Rogue Tulips LLC

*All times are Eastern Daylight Time unless otherwise noted.

Tue 10/1 at 12 p.m. – Geospatial Analysis

This opportunity is for association professionals who are responsible for reporting analytics to leadership, Boards of Directors, and other stakeholders, to come together in a free-flowing environment to share their lunchtime and discuss data analytics topics. 1 CAE credit. More info/register.

Host: Association Data Analytics Brown Bag

Tue 10/1 at 2 p.m. – Association Chat on Twitter (#assnchat)

Yes, it’s back, the original #assnchat Twitter chat is back, hosted by KiKi L’Italien. Join an online tweet chat with fellow association professionals by following the #assnchat hashtag on Tuesdays at 2 p.m. Yes, the hashtag’s now used by many of us to share good reads, but way back in the day, oh, ten years ago, it started as a weekly chat hashtag. [Doesn’t it figure, I have a Zoom scheduled for then. Maybe next time!]

Wed 10/2 at 11 a.m. – Boosting Event Registrations (+ Actual Attendance) With Personalized Retargeting Campaigns

Learn how retargeting can help boost registration and attendance. Get ready for some super actionable tips and tricks. More info/register.

Hosts: Swoogo and Feathr

Wed 10/2 at 1 p.m. – Take Advantage of B2B Interchange Rates: Capturing Level II and III Data for a Considerable Savings in Merchant Processing

Get a definition of Level II and III Data and the steps needed for implementing it into your Association Management Software (AMS). With little to no change in procedures, capturing just a few lines of information has proven to save the typical association thousands of dollars in merchant processing fees every year. Learn about the workflow of a B2B transaction within an AMS and what is required to qualify transactions for Corporate Visa/MasterCard Interchange Rates, a significantly lower rate than standard merchant processing fees. 1 CAE credit. More info/register.

Hosts: MemberSuite and Priority I.S.

Wed 10/2 at 4:30 p.m. – PD Professionals Meet-Up (Washington DC)

Join professional development professionals in the DC/MD/VA area for a happy hour event at Bar Deco in DC’s Chinatown. This meet up will allow individuals who focus on professional development for their associations to meet and network with others with a similar focus in a fun and relaxed environment. Location: Washington DC. More info/register.

Organizer: ASAE Professional Development Professionals Advisory Council

Thu 10/3 at 11:00 a.m. – Radical Candor for Today’s Teams

Learn about the concept of radical candor in today’s environment of data-driven performance management, AI-fueled PM tools, and sensitivities around diversity and inclusion. Find out what is—and most definitely is not—Radical Candor, how to incorporate Radical Candor into your performance development processes, how to balance candor and sensitivity with employees, and where the Radical Candor journey can go astray, and how to recover. More info/register.

Host: MIT Sloan Management Review


Thu 10/3 at 11:30 a.m. – Digital Evolution Study Reveal

Community Brands conducted a study about the evolution of technology in professional membership organizations. This webinar will look at findings from the study plus recommendations on how to use the study’s data to more effectively employ technology to better serve your members. 1 CAE credit. More info/register.

Host: Community Brands

Presenters: Tristan Jordan, EVP, and Sig VanDamme, Membership Software Evangelist, Community Brands

Thu 10/3 at 2 p.m. – The Perils and Promises of Blockchain for Associations

Get beyond the buzzwords and understand what blockchain is and how it actually works. Learn how blockchain might be applied to the business of associations and begin thinking about what you might want to investigate for your own association. Develop a better understanding of how blockchain will affect your members so you can begin planning how you will help your members adjust to and use this new technology. More info/register.

Host: ReviewMyAMS


  • Shelly Alcorn, CAE, Alcorn Associates Management Consulting
  • Elizabeth Weaver Engel, MA, CAE, Spark Consulting

Fri 10/4 at 10 a.m. – Association Value Prop Remix & Laying the Track for Member Persona Creation

Learn how you can redefine your value propositions to better inform messaging and offerings for current and prospective members. Discover ways to leverage your data to create personas, identifying value for future outreach and engagement. More info/register.

Host: Blue Sky eLearn

Wed 10/9 at 2 p.m. – Sustainability: Busting the Myth and Moving the Needle on Food Donations

There is a prolific myth in the hospitality industry that organizations cannot donate prepared food without substantial liability risk. With 40% of food in the U.S. going to waste and a hunger rate that ranges from 12% to 24%, discarded food from events represents a significant opportunity to generate positive social and environmental returns. Learn how to educate your suppliers on donation liability protection, share best practices, and build a business case for food donation. 1 CMP credit. More info/register.

Host: PCMA

Presenter: Dr. Aurora Dawn Benton, Astrapto LLC

Fri 10/18 at 7:30 a.m. – Association Component Exchange (CEX)

The only conference designed exclusively for component relations professionals (CRPs), CEX is a one-day forum for association professionals who manage, nurture, and work with chapters to share successes, struggles, strategies, and innovations with your peers. 8 CAE credits. Location: Washington DC. More info/register.

Hosts: Billhighway and Mariner Management

<Yes, this is a paid event. I’m breaking my rule because I’m going. I went last year and it was well worth the time and the drive on 95. If you work with components, you will be among your people and will definitely get your time and money’s worth.>

That’s it for now. If you can’t attend a live webinar, go ahead and register if the topic interests you. Most webinar hosts send registrants a link to the recording.

Association Brain Food Weekly is published Friday mornings. If your organization offers free professional development for the association community, please send me the link via email or Twitter.

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Creative Commons image by Anastasiya Romanova via Unsplash

Amazon affiliate links allow me to earn a small commission on any sales that result from clicking. Thank you!

Author: deirdrereid

Deirdre is a freelance writer for companies serving the association market, who after more than 20 years in the association and restaurant industries, is enjoying the good life as a ghostblogger and content marketing writer. Away from her laptop, you can find her walking in the woods, doing yoga, going to shows, journaling, cooking, or relaxing in a comfy chair with a good book and a glass of something tasty in hand.

%d bloggers like this: